Shipping policy
Effective Date: 1 January. 2025
Thank you for shopping with us! We aim to provide a seamless shopping experience, which includes reliable shipping options for your order. Please review our shipping policy below.
1. Shipping Destinations
We are pleased to offer shipping to many countries around the world. If your country is not listed at checkout, please contact our customer service for assistance.
2. Shipping Methods
We partner with reputable third-party carriers to deliver your order. During checkout, you will have the option to choose from various shipping methods, each with its own delivery times and costs. Please review the options carefully to select the best choice for your needs.
3. Processing Time
Orders typically process within 1-3 business days. Please note that processing time is separate from shipping time. You will receive an email notification with tracking information once your order has shipped.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided during checkout. Please keep in mind that these are estimates and may be affected by factors such as customs procedures and local delivery conditions.
5. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method, weight, and destination of your order. You will see the total shipping cost before finalizing your purchase.
6. Customs and Duties
For international shipments, taxes (such s VAT and GST) are included in the price, but customers are responsible for any customs duties, or fees that may be incurred upon arrival in their respective countries. Please check with your local customs office for more information on potential charges.
7. Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to track your order’s progress.
8. Lost or Damaged Shipments
In the unfortunate event that your order is lost or damaged during shipment, please contact us within 7 days of the expected delivery date. We will work with our shipping partners to resolve the issue.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at:
- Email: lyck.liss@mail.com
Thank you for choosing us for your branded merchandise needs!